Responsible Gaming

Introduction

At CURewards, we believe that online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling involves risk, and there is no guaranteed way to win. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gambling.

If you choose to gamble, please do so within your means and set limits that you can afford to lose.

Age Verification

Online gambling in Malaysia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities. CURewards does not knowingly permit access to minors.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Chasing Losses: Trying to recover lost money by gambling more frequently or with larger stakes
• Hiding Gambling Activity: Concealing the extent of your gambling from friends, family, or loved ones
• Loss of Control: Gambling longer or with more money than you intended
• Neglecting Responsibilities: Prioritizing gambling over work, school, family, or other important obligations
• Financial Problems: Using money earmarked for bills, savings, or essential expenses for gambling
• Withdrawal Symptoms: Feeling anxious, irritable, or restless when unable to gamble
• Escalating Stakes: Needing to gamble with increasing amounts to achieve the same level of excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Using Gambling to Cope: Gambling to escape problems, stress, or negative emotions
• Relationship Conflicts: Arguments with family or friends about gambling habits

If you recognize any of these signs in yourself, please consider seeking help immediately.

Self-Help Tools

Most reputable online casinos offer built-in responsible gaming tools to help you maintain control. These tools include:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
• Loss Limits: Establish a maximum amount you are willing to lose in a specific time period
• Betting Limits: Restrict the maximum stake allowed per bet or game
• Reality Checks: Enable pop-up reminders at regular intervals to check how long and how much you have been gambling
• Time-Out (Session Limits): Take a mandatory break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Temporarily or permanently close your account to prevent access to gambling services

We encourage you to use these tools proactively to maintain a healthy gaming experience.

Support Organizations

If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of the following organizations:

Malaysia

• Befrienders Malaysia (Gambling): A non-profit organization providing emotional support and counseling services. Contact: 03-7956 8100 (Kuala Lumpur)
• Gamblers Anonymous Malaysia: Support groups and recovery programs for individuals with gambling addiction

International Resources

• GamCare (United Kingdom): Free and confidential support service for problem gamblers. www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop (United Kingdom): Free national self-exclusion scheme for online gambling. www.gamstop.co.uk
• Gambling Help Online (Australia): Free and confidential counseling and support. www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Comprehensive resources and support. www.responsiblegambling.org
• National Council on Problem Gambling (United States): 1-800-GAMBLER (1-800-426-2537). www.ncpgambling.org

Take Action Today

If you suspect you may have a gambling problem, please seek help immediately. There is no shame in asking for support. Professional counselors and support groups are available to help you regain control and build a healthier future.

Remember: Gambling should never be viewed as a source of income or a solution to financial difficulties. If gambling is affecting your mental health, relationships, finances, or work, reach out to one of the organizations listed above.

Your wellbeing is our priority. Play responsibly.